Telephone Triage RN - Pediatrics New

Earn up to a $25,000 Sign‑On Bonus as the Full‑Time RN Triage Nurse Supporting Guthrie Southern Tier Pediatrics! Join Guthrie Southern Tier Pediatrics and step into a vital, high‑impact role where your clinical judgment, communication skills, and compassion directly shape every family’s care experience.

As the Full‑Time RN Triage Nurse supporting our three GSTP locations (Horseheads, Corning, and surrounding areas), you will serve as the clinical hub that keeps our practices running smoothly — ensuring timely triage, safe care recommendations, and seamless coordination for thousands of pediatric patients.
This is an ideal opportunity for a nurse who thrives in a fast‑paced outpatient environment, values autonomy, and finds fulfillment in guiding families through both routine concerns and more complex pediatric needs.
Position Snapshot
- Schedule: Full‑time, Monday–Friday
- Environment: Outpatient pediatric practice, triage‑based role supporting three GSTP offices
- Role Type: Triage RN — critical to daily operations, patient flow, and timely care delivery

Why Nurses Choose Guthrie
- Up to $25,000 Sign-On Bonus for Experienced RNs: A warm welcome to our team!
- Comprehensive Medical and Dental Insurance – effective the 1st of the month following hire
- Generous PTO Accrual – start earning experiential PTO from Day 1
- 403(b) Retirement Plan with Company Matching
- Tuition Reimbursement Program – up to $7,500 annually after 90 days
- Predictable weekday schedule — no nights, weekends, or holiday requirements
- Collaborative, supportive pediatric care teams
- Opportunities to grow within a large, integrated health system

About Guthrie Southern Tier Pediatrics
Guthrie Southern Tier Pediatrics is a patient‑centered pediatric practice providing comprehensive primary care for infants, children, and adolescents, including well‑child visits, immunizations, developmental screenings, sports physicals, and same‑day sick care. Located in the Southern Tier with a convenient Horseheads location, the practice operates within a collaborative, multidisciplinary model supported by pediatricians, nurse practitioners, and dedicated clinical staff, giving nurses the opportunity to work in a supportive, mission‑driven environment focused on high‑quality care and meaningful patient relationships.

Position Summary:
The RN, with the support of Guthrie Southern Tier Pediatrics, will provide the highest quality patient care consistent with GSTP Mission/Vision Statements to exceed our patients, families and the community’s expectations for exceptional patient care. The RN will continually demonstrate Patient Centeredness, Teamwork and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented along with having good time management skills and excellent communication skills.
Education, License & Cert:
- Completion and Graduated from an R.N. Accredited Nursing Program.
Experience:
- Minimum of 2 years nursing experience, pediatric preferred, but not necessary.
- Good communication skills, computer knowledge, interest in health education, ability to work independently, ability to multitask, ability to remain calm in stressful/emergent situations, ability to oversee LPN telephone care nurse as necessary, current CPR and Infection Control.
Essential Functions:
1. Use standardized pediatric telephone care guidelines (Barton Schmitt Pediatric Telephone Protocols) to assess patient condition and provide for the following: home care advice per protocol/health education for callers (parents, guardians and patients), scheduling of same day sick appointments or directing patients to Emergency Room based on severity of condition determined via phone call. Manage eGutherie questions via in‐basket. Follows telephone performance standards.
2. Assess walk‐in patients to clinic and schedule as appropriate based on urgency and need.
3. Have the ability to work clinically on the floor as necessary, administering prescribed injections/medication and recording in EMR along with assisting providers during exam and treatment when requested as appropriate for RN licensure.
4. Follow up on patient’s lab tests, x‐rays and communicate results/follow up needed to patients per provider request.
5. Review overnight on call triage reports and follow up as needed.
6. Initiate and complete referral process when necessary with follow‐up referral specialist if needed.
7. Obtain prior authorizations for medications and procedures as needed.
8. Responsible for completing prescriptions left on the prescription line, sending additional electronic prescriptions per provider request via eGuthrie Surescripts.
9. Monitor refrigerators, freezers and incubator temps and record in NYSIIS to maintain proper temperature, relocate vaccines/medications if needed.
10. Maintain proficiency in use of computer equipment, programs and attend training as requested.
Other Duties:
1. Travel for training for this position is sometimes required.
2. Participation in community and employee engagement activities is sometimes required.
3. It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position.

The pay rate for this position is $34.25 - $46.16 per hour.